Refund & Return Policy – Pak Prime

At Pak Prime, customer satisfaction is our top priority. We strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

Customers may request a return within 3 days of receiving their order. To be eligible for a return, the product must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all original accessories, manuals, tags, and documentation (if applicable).

• Not be damaged due to misuse, negligence, or improper handling.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged after delivery due to customer misuse.

• Used, altered, or modified products.

• Clearance, sale, or promotional items (unless received defective).

• Personal care and hygiene products that have been opened or used.

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the status of your refund request.

If your refund is approved:

• Refunds will be processed within 5–7 business days.

• The refund will be issued through the original payment method or another mutually agreed method.

• Shipping and delivery charges are non-refundable unless the return is due to a damaged, defective, or incorrect item sent by Pak Prime.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of receiving your order. Kindly provide clear photos of the item and packaging so we can review the issue and arrange a replacement or refund as quickly as possible.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact us:

Pak Prime
Email: pakprime007@gmail.com
Phone: +92 304 1282960

Our customer support team will be happy to assist you with any concerns regarding your order.

Thank you for shopping with Pak Prime.